Leading a hospitality icon: The Savoy
Wed, Nov 06
|London
Walpole Visiting Professorship series In partnership with Walpole, our Walpole Visiting Professors series invites inspiring sector leaders from Walpole’s prestigious luxury network. Book you place!
Time & Location
Nov 06, 2024, 1:00 PM – 2:00 PM
London, Inner Cir, London NW1 4NS, UK
About the Event
About this event
Franck Arnold is Managing Director and Regional Vice President of one of the world’s most iconic luxury hotels; The Savoy. Join us as he uncovers the intricacies of managing one of the world’s most renowned luxury hotels as we return with our Walpole Visiting Professorship series.
Covering a history of The Savoy, exploring its unique heritage, the challenges it has faced, and the opportunities that continue to shape its future, Franck will delve into the unique business model of luxury hospitality and explore how The Savoy creates exceptional experiences through sensory engagement and impeccable service.
Join Franck as he shares a personal narrative, tracing his career trajectory from his early beginnings and education to the hurdles encountered along the way, offering invaluable insights into what it takes to lead a world-class establishment.
Please arrive at least ten minutes early (by 12:50pm) to allow us to start promptly.
About Franck
Born in Strasbourg, France, Franck Arnold has over forty years of experience in the hospitality industry. Initially trained as a chef, Franck began his hospitality journey by attending the Hotel School of Strasbourg (France), earning a Hotel Management and Culinary Arts degree, followed by a Masters in Hotel Administration from IMHI Cornell ESSEC (Paris) and his M.B.A from Henley Management College (UK)
Franck has worked in luxury hotels in six European countries including 10 years in the UK, 10 years in the US and five years in Canada. He has worked for well-known luxury brands and independent hotels in North America and Europe including the IHG hotels, The Four Seasons Chicago, The Ritz-Carlton Toronto and The Balmoral. He joined The Savoy in September 2020 with a clear vision to navigate the hotel through the global pandemic, remaining true to its heritage as the home of luxurious innovation in the UK. He leads an extraordinary team to create unique luxury hospitality experiences and memories for guests, with character and a dash of eccentricity. When he is not working, Franck is an avid marathoner, cyclist, squash and golf player. He lives in London with his wife Salima, daughter Céleste and two sons Arthur and César, together with Schnauzer puppy Jules.